At ebiz-india.com your privacy is very important. We do not publish, sell or rent your personal information to third parties
which we use and protect your personal information. The privacy practices of this statement apply to our services available
under the domain and subdomains of ebiz-india.com (the "Site") and apply generally to our parent, affiliates, subsidiaries or
collect from you and what may happen to that information. Although this policy may seem long, we have prepared a detailed
policy because we believe you should know as much as possible about ebiz-india.com's practices so that you can make informed
decisions. Our parent, subsidiaries and joint ventures operate under similar privacy practices as described in this Privacy
registration for new registering users, and is otherwise effective on 1st August 2011 for all users.
use or access our Site.
1. Your Privacy
At ebiz-india.com, we are extremely proud of our commitment to protect your privacy. We value your trust in us. We will work hard
to earn your confidence so that you can enthusiastically use our services and recommend us to friends and family. Please read the
following policy to understand how your personal information will be treated as you make full use of our Site.
2. ebiz-india.com Privacy Assurance
ebiz-india.com promises that we will not sell or rent your personal information to third parties for their marketing purposes without
your explicit consent. From time to time we may reveal general statistical information about our Web site and visitors, such as
number of visitors, number and type of goods and services purchased, etc. Your trust and confidence are our highest priority.
3. Information that ebiz-india.com collects
When you use our Site, we collect and store your personal information from you. Our primary goal in doing so is to provide a
safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your
needs, and to customize our Site to make your experience safer and easier. Importantly, we only collect personal information
about you that we consider necessary for achieving this purpose.
In general, you can browse the Site without telling us who you are or revealing any personal information about yourself.
Once you give us your personal information, you are not anonymous to us. To fully use our Site, you will need to register
using our online registration form, where you may be required to provide us with your name, date of birth, contact number,
email id, user id, password, residence / place of business information, billing information, shipping information, bank
account details and other personal information as indicated on the forms throughout the Site. Where possible, we indicate
which fields are required and which fields are optional. You always have the option to not provide information by choosing
not to use a particular service or feature on the Site. You may provide us with your ebiz-india.com registered user ID.
We may automatically track certain information about you based upon your behavior on our site. We use this information to
do internal research on our users' demographics,interests, and behavior to better understand, protect and serve our users.
This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came
from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), your computer
browser information, and your IP address.
We use data collection devices such as "cookies" on certain pages of the Site to help analyze our web page flow, measure
promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist
us in providing our services. We offer certain features that are only available through the use of a "cookie". We also
information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically
deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits,
although in that case you may not be able to use certain features on the Site and you may be required to reenter your
password more frequently during a session.
Additionally, you may encounter "cookies" or other similar devices on certain pages of the Site that are placed by third
parties. For example, if you view a web page created by a user, there may be a "cookie" placed within that web page. We do
If you choose to buy or sell on the Site, we collect information about your buying and selling behavior. We also collect
other users' comments about you in our feedback area such as product review, merchant rating, blogs.
If you are a seller, we also collect some additional information, such as a billing address, banking information other
payment instrument details and tracking information from cheques or money orders.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback for other users,
we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide
customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence
about your activities or postings on the Site, we may collect such information into a file specific to you.
If you register for the Site on another web site or use a web site providing a service for ebiz-india or a web site that
helps facilitate your activity on the Site, that web site may provide personal information about you and your transactions back to us.
4. Our use of your information
We use your personal information to facilitate the services you request. We use your personal information in the file we
maintain about you, and other information we obtain from your current and past activities on the Site to: resolve disputes;
troubleshoot problems;help promote safe trading; collect fees owed; measure consumer interest in the services provided by us,
inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us
against error, fraud and other criminal activity; enforce our User Agreement; and as otherwise described to you at the time of
collection. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine
your personal information to identify users using multiple User IDs or aliases. We may compare and review your personal
information for errors, omissions and for accuracy.
If you choose to list an item for sale on the Site, we use your address and billing information to bill you and provide associated
support.You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze site usage,
improve the Site's content and product offerings, and customize the Site's content, layout, and services. These uses improve the Site
and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site.
You agree that we may use your personal information to contact you and deliver information to you that, in some cases, are targeted to your
interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of
receive these communications, we encourage you to opt out of the receipt of certain communications in your profile under My Account
or by clicking unsubscribe any email communication. You may make changes to your profile at any time.
5. Our Disclosure of your information
We may also use your information to deliver information to you that, in some cases, are targeted to your interests, such as new
services and promotions. The following are examples of some categories of persons to whom we would share your information with
a. Where a user enters information on any form of an advertiser, the information is simultaneously collected by ebiz-india.com and
advertiser as per the advertisers prevalent privacy policies. Because we do not control the privacy practices of these advertisers,
you should evaluate their practices before deciding to provide the said information.
b. ebiz-india.com may also aggregate (gather up data across all user accounts) personally identifiable information and disclose
such information in a non-personally identifiable manner to advertisers and other third parties for other marketing and promotional
5.2. Classifieds Listings
a. When a user lists a classifieds advertisement, and the advertisement receives an expression of interest by the interested
user, the interested user will be provided the contact information of the user listing the advertisement as provided in that
user's registration form.
b. When a user expresses an interest in a classifieds advertisement, the user who has listed the advertisement will be
provided the contact information of the interested user as provided in the interested user's registration form.
5.3. Items and Services offered on the Site by third parties
There are certain items and services for which third parties request for information before the item/service is listed on the
Site (example: an image/picture for a customized mug/t-shirt). The information provided by the user for such purposes is
simultaneously collected by ebiz-india.com and the respective third party.
Because we do not control the privacy practices of these third parties, you should evaluate their practices before
deciding to use their services.
5.4. Internal Service Providers
We may use third parties that we refer to as internal service providers to facilitate or outsource one or more aspects of the
business, product and service operations that we provide to you on the Site (e.g., search technology, discussion boards, bill
collection, affiliate and rewards programs, co-branded credit cards) and therefore we may provide some of your personal
information directly to these internal service providers. These internal service providers' are subject to confidentiality
agreements with us and other legal restrictions that prohibit their use of the information we provide them for any other
purpose except to facilitate the specific outsourced Site related operation, unless you have explicitly agreed or given your
prior permission to them for additional uses. In some instances, the internal service provider may collect information directly
from you (such as for Site surveys). In these cases, you will be notified of the involvement of the internal service
provider, and all additional information you provide them and their additional uses will be strictly up to you. If you
provide additional information to an internal service provider directly, then their use of your personal information is
5.5. Other Corporate Entities
We share much of our data, including personal information about you, with our parent, affiliates, subsidiaries, and joint
ventures that are committed to serving your online trading needs and related services, throughout the world. To the extent
that these entities have access to your information, they will treat it at least as protectively as they treat information
they obtain from their other users. Our parent, affiliates, subsidiaries, and joint ventures follow privacy practices no less
protective of all users than our practices described in this document, to the extent allowed by applicable law. ebiz-india.com
its parent, affiliates, subsidiaries, its joint ventures, or any combination of such, will share some or all of your personal
information with another business entity should we plan to, merge with, or be acquired by that business entity. Should such
5.6. Legal Requests
We cooperate with law enforcement and regulatory inquiries, as well as other third parties to enforce laws, such as: intellectual
property rights, fraud and other rights, to help protect you and the community from bad actors. Therefore, in response to a verified
request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can
(and you authorize us to) disclose your name, city, state, telephone number, email address, Registered User ID history, fraud
complaints, and listing history without a subpoena. Without limiting the above, in an effort to respect your privacy and our
ability to keep the community free from bad actors, we will not otherwise disclose your personal information to law enforcement
or other government officials without a subpoena, court order or substantially similar legal procedure, except when we believe
in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss; or report
suspected illegal activity.
Further, we can (and you authorize us to) disclose your name, street address, city, state, zip code, country, phone number, email,
and company name to Intellectual Property right's owners under confidentiality agreement, as we in our sole discretion believe
necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful
activity.Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personal
(without limiting the foregoing), we may be forced to disclose personal information to the government or
third parties under certain circumstances, third parties may unlawfully intercept or access transmissions
or private communications, or users may abuse or misuse your personal information that they collect from the Site.
Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should
not expect, that your personal information or private communications will always remain private.
5.7. Your use of other users' information
In order to facilitate interaction among all ebiz-india.com members (buyers, sellers, services providers such as payment
gateway and 3PLs , our Site allows you to access other users' contact information. Further, as a seller you will be sent
via email the ebiz-india.com registered user ID email address and other information, and as a winning buyer you will be sent
via email the ebiz-india.com registered user ID email address and other information of the seller. By entering into our User
Agreement, you agree that, with respect to other user's personally identifiable information that you obtain through the Site or
through a ebiz-india.com-related communication or ebiz-india.com facilitated transaction, ebiz-india.com hereby grants to you a
license to use such information only for:
(a) ebiz-india-related communications that are not unsolicited commercial messages,
(b) using co-branded services offered through ebiz-india.com (e.g. insurance, shipping and fraud complaints), and
(c) any other purpose that such user expressly opts into after adequate disclosure of the purpose(s).In all cases,
you must give users an opportunity to remove themselves from your database and a chance to review what information you
have collected about them.
In addition, under no circumstances, except as defined in this Section, can you disclose personally identifiable information
about another user to any third party without our consent and the consent of such other user after adequate disclosure.
ebiz-india.com and our users do not tolerate spam. Therefore, without limiting the foregoing, you are not licensed to add
a ebiz-india.com user-even a user who has purchased an item from you-to your mail list (email or physical mail)
without their express consent after adequate disclosure.
What about children's privacy?
Children are not eligible to use our Site and we ask that minors (under the age of 18) do not submit any personal information
to us. If you are under the age of 18, you cannot buy or sell any items on the Site. If you wish to purchase or sell an item
on the Site such purchase or sale may be made by your legal guardian or parents who have registered as users of the Site
provided that such purchase or sale is not in relation to any adult material/mature audience items displayed on the Site,
the sale or purchase of which to/by minors is strictly prohibited.
Access or change your personally identifiable information
To protect your privacy and security, we will verify your identity before granting access or making changes to your personally
identifying information. If you have registered your profile on ebiz-india.com, your ebiz-india.com registered user ID and Password
are required in order to access your profile information.
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL)
encrypts all information you put in before it is sent to us. Furthermore, all of the customer data we collect is protected
against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information,
we will employ reasonable security practices and procedures and current Internet security methods and technologies in
compliance with Information Technology Act, 2000 and rules made there under.
Your Consent: By using the Site and/ or by providing your information, you consent to the collection and use of the information
your information as per Clause 5 sub clause 4: Internal Service Providers mentioned above.
we collect, how we use it, and under what circumstances we disclose it. To make sure you are aware of any changes, please review
this policy periodically.
Name and address of the entity collecting and retaining your information.
Name and address of the entity collecting and retaining Your Information shall be the contracting entity stated in the
ebiz-india.com User Agreement
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance
Officer are published on the Website in User Agreement.